Player Wellbeing

Responsible Gaming at 7000be

Gaming should always be an enjoyable pastime — not a source of financial stress or emotional harm. 7000be is committed to providing every Bangladeshi player with the tools, information, and support they need to keep their play safe, informed, and within healthy boundaries. This guide explains our responsible gaming framework in full.

18+ Only Deposit Limits Available Self-Exclusion Tools 24/7 Support
Important notice: 7000be is strictly for players aged 18 and above. If you believe gambling is negatively affecting your finances, mental health, or relationships, please contact our support team immediately at [email protected]. Help is available 24 hours a day, 7 days a week.

At 7000be, we believe that responsible gaming is not a legal box to tick — it is a genuine obligation to the players who trust our platform. Bangladesh has a passionate sports and gaming culture, and we want every 7000be player — whether they are following BPL cricket odds from Dhaka or spinning slots in Chittagong — to engage with our platform from a position of control and awareness. The six feature pillars below summarise how we protect our players.

Strict 18+ Age Verification

Every 7000be account is subject to mandatory age verification. Players must confirm they are at least 18 years old at registration, and further identity checks may be requested at any time. Accounts found to belong to underage individuals are closed immediately.

Flexible Deposit Limits

Players can set daily, weekly, or monthly deposit limits directly from their account settings. Once a limit is in place it takes effect immediately. Requests to raise a limit are subject to a mandatory 7-day cooling-off period before the increase is applied.

Session Time-Out Controls

If you need a short break, use the time-out feature to suspend your account for a defined period — from 24 hours up to six weeks. During a time-out, you cannot log in, place bets, or make deposits. The pause is immediate and cannot be reversed early.

Self-Exclusion Programme

Players who need a longer break can request self-exclusion for a minimum of six months. Self-exclusion is a firm commitment — your account is locked and promotional communications stop immediately. Reactivation requires a formal review after the exclusion period ends.

Reality Check & Activity Reports

7000be provides on-screen session reminders and downloadable activity reports so you can see exactly how much time and money you have spent. Transparency about your own behaviour is one of the most effective tools for keeping gambling enjoyable and controlled.

24/7 Dedicated Support

Our support team is available around the clock in English and Bengali. Whether you need to set a limit, request a time-out, or simply talk through a concern, our agents are trained to handle responsible gaming queries with empathy and without judgement.


Age Restriction & 18+ Policy


Recognising Problem Gambling

Spending more money on gambling than you originally intended, on a regular basis.
Chasing losses — continuing to bet in order to win back money you have already lost.
Borrowing money from family, friends, or any financial service to fund gambling.
Feeling anxious, irritable, or restless when you are unable to gamble.
Gambling to escape stress, personal problems, depression, or loneliness.
Hiding your gambling activity from people close to you, or lying about how much you have spent.
Neglecting work, family responsibilities, or personal health because of time spent gambling.
Feeling unable to stop or cut down despite wanting to, or despite previous attempts to do so.
Using rent, utility payments, or essential living expenses to fund gambling activity.

Deposit Limits & Spend Controls


Time-Out & Cool-Off Features


Self-Exclusion Programme

What Self-Exclusion Means

1
Contact Support

Email [email protected] (plain text — not a clickable link) with the subject line "Self-Exclusion Request". Include your registered username and the exclusion period you are requesting.

2
Immediate Account Lock

Your account will be locked within a very short window of our support team receiving your confirmed request. The lock applies across all devices and sessions.

3
Withdraw Your Balance

Before the full lock is applied, request withdrawal of any remaining BDT balance to your registered bKash, Nagad, or Rocket account. Balances not claimed at the point of exclusion can still be retrieved after the exclusion period ends.

4
Seek Additional Support

We strongly encourage all self-excluding players to also seek guidance from a counsellor or support organisation during their exclusion period. See the Support Resources section below for guidance.


Additional Player Protection Tools


Getting Help & Support Resources


Safer Gambling Tips

Play Smart, Play Safe at 7000be

You are in control. Use our responsible gaming tools, explore our games at your own pace, and reach out to our support team any time you need guidance. 7000be is here to make your gaming experience safe and enjoyable. For adults aged 18 and above only.